Desempenho
4.4/5
- ≤1hTempo médio de resposta
- 96.9%Taxa de entrega dentro do prazo
- US $60,000+{0} pedidos
Personalização de Designs
Personalização a partir de Amostras
Identificação de rastreabilidade da matéria-prima
Inspeção de Produtos Acabados
PRINCIPAIS PRODUTOS
Main product
US$ 13,65 - US$ 15,58
Shipping to be negotiated
Min. Order: 2 Peças
Perfil da Companhia
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by Intertek
by Intertek- Visão geral
- Data de registro da empresa2023-10-09Espaço (㎡)50Idiomas aceitosEnglishAnos de exportação1Anos na indústria1
- Capacidades de produção
- Máquinas de produção41
- Controle de qualidade
- O produto suporta rastreabilidade de matérias-primasYesMétodo de inspeção do produtoInspection of all products
- Histórico de negócio
- Parceiros da cadeia de suprimentos5Principais tipos de clienteRetailer, Wholesaler, Brand business, For private use, Manufacturer
- Capacidade de P&D
- Opções de personalizaçãosample processing, graphic processing, customized on demand, sample processing, graphic processing, customized on demandNovos produtos lançados no ano passado1000Engenheiros de P&D1Níveis de educação do engenheiro de P&D1 juniorCollege
Avaliações de Empresa (61)
good qualities and nice customer service
Resposta do fornecedor:
Thank you for your affirmation. We will continue to work hard to bring you a pleasant shopping experience and more high-quality products
28 Apr 2024
I ordered customized t-shirts and provided detailed tech packs for the goods. From the beginning the supplier produced a first batch without doing a pre-production sample like we agreed. I requested fotos of the labels and customized parts, which were all wrong. The supplier produced a second batch where I requested a picture of every label before sending the order to avoid what now happend - that unacceptable goods will be sent to me. Everything looked correct. When the goods arrived I saw that one label on all items had printed FOLD HERE, an instruction from my tech pack, on all of the shirts. The mistake was not included in order for me to make the second payment and the goods could be shipped. No refund was offered because I already received the goods and everything was produced „according to tech pack“. He expected me to paint over the labels and no replacement was offered.
This has been the worst experience I ever had on Alibaba.
Resposta do fornecedor:
First of all, I apologize for the bad shopping experience you had. In the technical package you provided, you did not specifically mark the words "fold here". After the problem occurred, I actively communicated with you to try to solve the problem, and clearly expressed my willingness to reprint the correct side label and send it over. You can process it yourself and make some compensation. It was originally a small problem, but you ignored my active communication and directly applied for a full refund before applying for arbitration. We made it entirely according to the technical package you provided, and customized goods cannot be returned or refunded. We are all merchants, which is common sense. When encountering customers like you, I am also helpless and have no choice. There is room for communication
27 Apr 2024
Dicas de vídeo
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